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Privacy Policy

Dermapura (hereinafter referred to as "the Company" or "we") 

Your Privacy and Account Information

We are committed to protecting your privacy and the security of your personal information. For details on our practices and your rights, please refer to our Privacy Policy below. Please be aware that any inactive account may be deleted after two years of inactivity.

Copyright

All content on this website, including text and images, is owned by Dermapura Labs Ltd. and may not be copied, reproduced, republished, downloaded, posted, broadcasted, or transmitted in any way, except for your personal, non-commercial use. You agree not to adapt, alter, or create derivative works from any material on this site.

Use of Your Information

The information we collect may be used to personalize your experience, improve our website, enhance customer service, process transactions, and send periodic emails regarding your order or, if you opt-in, to our mailing list for updates and promotions. Unsubscribe instructions are included at the bottom of each email for those wishing to opt-out.

Cookies

We use cookies to enhance your shopping experience, remember and process items in your cart, understand preferences for future visits, and compile aggregate data about site traffic and interaction. This aids us in offering better site experiences and tools in the future. Occasionally, we may employ third-party services to assist us in understanding our visitors, with the strict condition that the information is used only to assist our business operations.

Collection of Personal Information

Access to our Website and Services does not require the disclosure of personally identifiable information. However, certain functionalities necessitate the provision of personal information, such as your name and email address. This information is stored securely and may include contact details and basic personal identifiers. Should you choose not to provide mandatory information, it may limit your access to certain services. For clarification on mandatory information, please contact us.

Use and Processing of Collected Information

As data processors, we handle your personal information according to your instructions, without owning or controlling the data. The collection and use of personal information are necessary for accessing our services, complying with legal obligations, and improving user experience. The legal basis for processing, including whether the provision of personal information is a statutory or contractual requirement, will be clarified upon request.

Retention of Information

Personal information is retained as long as your account is active, to fulfill contractual obligations, resolve disputes, or as required by law. Aggregated data, which cannot personally identify you, may still be used beyond this period.

Consent

By providing personal information for transaction completion, delivery arrangements, or return processing, you implicitly consent to our collection and use of your information for that specific purpose. For secondary purposes, like marketing, explicit consent will be sought or you will have the opportunity to decline.

Third-Party Services

Our third-party providers will only use your information to the extent necessary to perform their services. We advise reviewing their privacy policies to understand their information handling practices.

Email Marketing

Subscribers to our newsletter will receive emails in compliance with legal standards. Your email address will remain confidential and will not be shared, except as necessary for sending the newsletter or as outlined in our privacy practices.

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